Trust and Value

[Trust is] the foundational principle that holds all relationships.
-Stephen Covey

trust and value

Trust is the pipeline through which all value moves. I recently wrote on value and the need for value propositions to be made if progress is to be expected. Trust, in my estimation, is a key element in value exchange. Here is the flow as I see it. Imagine a pipe. Through the pipe flows needs and wants in one direction. After, in the opposite direction, flows value. And then consideration returns. Now imagine with me a pipe the size a drinking straw, the cocktail sort. For some reason the other trust is not there. Needs and wants are restricted. The other is guarded with their desires. They not think it in their best interest to open up and share. The result. The first has not the opportunity to help. Even what little they gleam, the straw so small can only receive value in step. Of course consideration is in proportion to value and so the whole thing, the whole process lackluster. Leaving both feeling of what it should have been.

Now image with me a pipe so grand in diameter. Needs and wants are freely shared. Even a hint of a desire is known the other before it is solidified. And value, oh how it can move through this pipeline. Consideration always in proportion leaves both feeling impressed. To put it simply: the more trust; the bigger the pipe. The bigger the pipe; the more desires, value and consideration, which all are in proportion to each other, can flow. It all starts with trust.

Trust, in my estimation, is fundamental to relationships. And business and partnerships are simply relationships. If you ever hear something of the sort, “nothing personal, it’s just business.” This is a hint, in my estimation, that someone does not understand how to move value. That they do not understand business at all.

Are you spending the time building trust that is needed in your business relationship to reach your organization’s goals? How would you measure trust? Perhaps our receipts is a good place to start?

 

-A takeaway from a Mavidea client website UX meeting

As always good books, takeaways, stories, and/or lessons learned on the subject are most appreciated.

 

The Law of Influence

And they that know your name will put their trust in you: for you, LORD, have not forsaken them that seek you.

-King David

Incoming Train
I stand at uptown station the other day giving a tour of our beautiful town of Normal, IL.  Highlighting our newly installed high speed rail we imagine the possibilities. What value could come along the rail. Anticipation exists mainly because we can not experience at the present. The town has yet to see it’s first high speed rail car.  Still the high speed rail installed lie trustworthy – waiting to accept the high speed cars. One thing before the next or first things first as it were. Trust proceeds value.

The rail a medium of exchange for value. Trust is the foundation upon which the medium is built. The more trustworthy the more value can be exchanged.

Let us pretend each of our relationships a rail. How trustworthy the rail? The more trust present, the more the other presents their needs and desires uninhibited. The more we know others desires the more opportunity to serve. The more we serve the more influence we have to improve the world we share.

Trust. Who better to trust than one who wishes you well over self? For both to gain is an admirable interest.  For them to gain at your loss and in their will presents grounds for trust indeed. Trust comes from interests. ‘Having your best interests at heart’ is a term we use. One who acts in your interest never mind theirs is one we trust. Put others first consistently over time and trust will follow. Trust with it brings opportunities to serve and influence.

The Law of Influence:

Your influence is determined by how abundantly you place other people’s interests first.

-A takeaway from The Go Giver by Mann and Burg

As always good books, takeaways, stories, and/or lessons learned on the subject are most appreciated.